Legal & Compliance
Institutional Integrity and Rigorous Governance: Securing Your Assets with Global Compliance Standards
Governance and Regulatory Framework
Pillar Custodial operates within a strictly regulated environment, ensuring the highest level of oversight for our clients. As part of a premier financial services ecosystem, we leverage deep industry expertise to navigate complex regulatory landscapes.
- Licensing & Authorisation: Pillar is a Corporate Authorised Representative (CAR No. 1316409) of Boardroom Financial Services Pty Ltd (ABN 46 136 781 443; AFSL No. 338301).
- Regulatory Alignment: Our operations are designed in strict adherence to ASIC and ATO guidelines, ensuring compliant administration of custodial and depository services.
- Industry Membership: We are a committed member of the Australian Financial Complaints Authority (AFCA, Member No. 116013) and an Associate Member of the Australian Custodial Services Association (ACSA).
- Structured Governance: Our Trustee Governance Framework provides a clear roadmap for accountability, risk mitigation, and ethical decision-making.
Technology and Cyber Resilience
In an era of evolving digital threats, Pillar employs a defense-in-depth strategy to protect client data and assets. Our technology stack is built for resilience, scalability, and absolute security.
- ISO-Aligned Protocols: Our cybersecurity framework is aligned with ISO 27001, featuring rigorous access controls and continuous threat monitoring.
- Cloud Infrastructure: We utilise secure, top-tier cloud-hosted infrastructure with data residency focused on Australian-based servers to ensure sovereignty and speed.
- External Validation: Our system controls undergo regular independent reviews as part of the GS007 internal controls audit, providing third-party verification of our operational integrity.
- Encryption & MFA: All sensitive data is encrypted at rest and in transit, supported by mandatory multi-factor authentication (MFA) across all critical touchpoints.
Capital Strength and Managing Risk
Financial adequacy is the cornerstone of our promise to clients. Pillar maintains a robust balance sheet and comprehensive insurance coverage to provide peace of mind in any market condition.
- Capital Adequacy: We exceed ASIC Regulatory Guide 166 requirements by maintaining a Performance Bond (Bank Guarantee) of A$10,000,000, reflecting our Net Tangible Asset (NTA) strength.
- Comprehensive Coverage: Our risk profile is further insulated by extensive insurance arrangements, including Public Liability, Professional Indemnity, Directors & Officers (D&O), and Crime protection
“At Pillar, compliance is not a static checkbox, it is a dynamic culture. We proactively anticipate regulatory shifts to ensure our clients are always protected by the most current and robust frameworks available.”
— Shenali De Silva, Head of Trustee Services
Supported by Industry Leaders
